Privacy Policy

SNR Agency, LLC ("SNR Agency, LLC," "we," "us," or "our") is an independent insurance agency providing personal insurance, commercial insurance, life insurance, and related insurance services. We are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a quote request, contact us, or otherwise interact with our services (the "Services").

By accessing our website or using our Services, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.

Business Information

SNR Agency, LLC

📍 652 Carter Avenue
New Albany, MS 38652
United States

📞 662-330-0333

📱 Text: 662-330-0333

📧 [email protected]

1. Information We Collect

a) Personal Information

"Personal Information" means information that identifies or can reasonably be used to identify an individual.

We may collect:

Name

Email address

Phone number

Mailing address

Date of birth

Driver's license information

Business name

Insurance history

Coverage requirements

Vehicle information

Property information

Policy information

Claims history

Communication records

Information submitted through quote request forms

Other information necessary to provide insurance products and services

b) Non-Personal Information

We may collect information that does not directly identify you, including:

Browser type

Device type

Operating system

Website usage statistics

Referring websites

Pages viewed

Session information

Aggregated analytics data

c) Information Collected Through Technology

We use cookies, pixels, analytics tools, and similar technologies to improve website functionality, user experience, and marketing performance.

Information collected may include:

IP address

Browser type

Device information

Date and time of visits

Pages viewed

Referring URLs

Ad interactions

You may disable cookies through your browser settings, although some website features may not function properly.

d) Information You Provide Through Forms

When requesting an insurance quote, policy review, consultation, claims assistance, or other service, we may collect information including:

Name

Email address

Phone number

Mailing address

Business information

Insurance needs

Vehicle information

Property information

Coverage details

Other information voluntarily provided

This information is used to provide insurance quotes, insurance services, and customer support.

e) Children's Privacy

Our website and services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it promptly.

2. How We Use Personal Information

We use your information to:

Provide insurance quotes

Evaluate insurance eligibility

Connect you with insurance carriers

Process policy applications

Service insurance policies

Assist with claims

Deliver customer service

Communicate regarding policies and renewals

Improve our website and services

Conduct marketing and advertising activities

Respond to inquiries and requests

Detect fraud and maintain security

Comply with legal and regulatory requirements

3. SMS Communications

If you provide your phone number, you consent to receive SMS communications from SNR Agency, LLC regarding:

Insurance quote requests

Policy updates

Renewal reminders

Claims assistance

Appointment reminders

Customer service communications

Agency announcements

Promotional and marketing messages

SMS Terms

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe.

Reply HELP for assistance.

Mobile Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with service providers is permitted only as necessary to deliver messaging services.

Text messaging opt-in data and consent will not be sold or shared with third parties.

4. When We Share Information

We do not sell your personal information.

We may share information with:

Insurance Carriers

To obtain quotes, submit applications, bind coverage, service policies, process claims, or administer insurance products.

Service Providers

Third-party vendors who assist with:

Website hosting

CRM systems

Email delivery

SMS delivery

Analytics

Security monitoring

Marketing platforms

Professional Advisors

Attorneys, accountants, auditors, consultants, and other professional advisors operating under confidentiality obligations.

Legal Requirements

When required by law, subpoena, court order, regulatory request, or when necessary to:

Protect legal rights

Prevent fraud

Investigate security incidents

Comply with legal obligations

Business Transfers

In connection with a merger, acquisition, sale, or transfer of business assets.

5. Your Rights & Choices

Depending on applicable laws, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of personal information where permitted by law

Withdraw consent for marketing communications

Opt out of SMS communications

Manage cookies through browser settings

To exercise these rights, contact us using the information below.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

Security measures may include:

Secure hosting environments

Encryption in transit

Access controls

Password protection

Security monitoring

However, no method of transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide services

Meet legal obligations

Resolve disputes

Enforce agreements

Maintain business records

Retention periods may vary depending on regulatory and operational requirements.

8. Third-Party Websites

Our website may contain links to third-party websites, including insurance carriers, social media platforms, and other external services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting to our website.

Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

SNR Agency, LLC

📍 652 Carter Avenue
New Albany, MS 38652
United States

📞 662-330-0333

📱 Text: 662-330-0333

📧 [email protected]

SMS-Specific Disclosures (Summary)

Purpose: Insurance quote requests, policy servicing, claims assistance, customer support, appointment reminders, renewal notifications, and marketing communications.

Opt-Out: Reply STOP to unsubscribe.

Help: Reply HELP for assistance.

Message Frequency: Varies based on your interactions and service requests.

Message & Data Rates: May apply.

Sharing: No mobile information will be shared with third parties or affiliates for marketing purposes. SMS opt-in data and consent are not sold or shared with third parties.